Remember that all Manana Helpers have been carefully vetted for your peace of mind, and you don’t need to create a Manana account upfront to browse our Helpers by services and availability. Additionally, when you use Manana, you can hire one Helper to help you across all of your needs, or you can choose different Helpers for different tasks. Lastly, we know that we could all use a little help sometimes, so it’s important to note that while Manana grew from a need for more personalized senior care, anyone can book Manana’s services.
Our goal is to help you find care in a way that’s convenient and flexible- that’s what we believe is most helpful! Learn more about Manana on our website or speak to our team about your needs over the phone. Call or book a Manana Helper online today.
Our Helpers can provide tech support for you or your loved ones, whether you need help getting set up or with troubleshooting tech issues. Services can be tailored to your needs to ensure that your technology works for you.
Book these tech services and more through Manana:
- Computer: set up & basic skills, internet usage, & troubleshooting.
- Phone: set up & basic skills, app installation, internet usage, & troubleshooting.
- TV: set up & basic skills, connecting to Wi-Fi for smart TVs, & troubleshooting.
- Digital Account Management: setting up digital accounts & providing guidance on social media or other communication apps
- Digital Security: addressing security and privacy concerns online.
- General Tech Issues: troubleshooting for any at home tech tools such as smart devices, smart home features (Nest, lighting, etc.), & more.
- Day-to-Day Technology Usage:
- Scheduling phone and video calls to provide opportunities for meaningful interactions with loved ones.
- Sharing of cherished family photos and recordings of special events.
- Engaging seniors in games and activities that stimulate cognition and memory promotes mental acuity and overall well-being.
- Facilitating online participation in hobbies and interests, such as music, dance, photography, and other creative pursuits, offers avenues for self-expression and personal fulfillment.
We offer a variety of services to make sure we meet your needs. Our current list of services:
- Run errands
- Medical visit
- Prepare meals
- Dementia care
- Tech help
- Household tasks
- Companionship
- Personal care
- Exercise
- Transportation
- Pet care
Don’t see the particular help you need? Please let us know. We’d love to learn about your specific needs.
To request help using Manana, use the “Find Help” tool to create a profile specifying your needs. We will then provide a list of Helpers in your area for you to choose from. If you are at any point having difficulty with the process, reach out to our team at (615) 212-9609.
Manana prioritizes safety by running a thorough background check and vetting process for each of our Helpers. When booking, you will have access to the Helper’s bio and reviews. You can message or request a phone call with any Helper to ensure you are completely comfortable before the initial booking.
Manana Helper background checks are processed by Checkr, a third-party background check provider. Manana requires this in order to keep Care Recipients safe and we will routinely perform background checks on active Helpers. Additional screenings may include motor vehicle reports, employment verifications, or international criminal checks.
To create an account for someone else’s care, you should use the ‘for someone else’ distinction. Select “Find Help” then create an account in YOUR NAME. When you are completing the profile, select this help is ‘for someone else’. This is where you will be able to share the details of the care recipient, and their care needs.
You can use Manana to find support as often as you need it. You can schedule help on a one-time basis, or for recurring needs.
If you don’t feel comfortable with your Helper, want help with something else, or simply want to try a new Helper, you can request a new Helper next time. The Manana platform allows you to review Helper bio, skills, and experience, and even have an introductory video call before booking. You book the Helper (or Helpers!) that feels like the right fit to you. If your Helper doesn’t meet expectations for any reason, please contact us immediately, and we’ll help you resolve your concern or find someone new.
All payment is completed on the Manana website. Payment will be held prior to the service and then finalized and released to the Helper after the service is complete. We accept all major credit cards. If the service you requested changes in any way at the time of service, you may be subject to additional charges.
Manana Helpers provide a wide range of care services that are designed to alleviate the stress of completing everyday tasks independently. By utilizing our services, seniors can enjoy the convenience of having their errands taken care of efficiently, a safe ride to their appointments, and a companion for their afternoon tea. With a helping hand, you or your loved ones can focus on quality of life.
Manana Helpers set their own service rates so you will notice a range of pricing available on our site. We think you’ll easily find competitive care options that fit your budget.
We recommend booking Manana services as early as possible to secure your preferred time slot & Helper. However, we strive to accommodate last-minute requests whenever possible.
We all need help with technology once in a while. Tech support enables seniors to stay connected with their loved ones around the world, access important information/services online, and engage in fun activities, to keep their minds fresh and their hearts full.
Our tech support specialists have extensive experience working with older adults. They focus on providing patient and compassionate support tailored to each individual’s needs.
